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Frequently Asked Questions

How Can We Help?

FAQs

  • Are Galeo trackers rechargeable?
  • Bluetooth Pairing Failure
  • Can Galeo trackers operate without a data plan?
  • Can I use my own cage mount?
  • Canceling a data plan
  • Ensuring Galeo firmware is up-to-date
  • Galeo Configuration Error
  • Galeo is not reporting its position
  • How is the data plan activated?
  • How long does the battery last?
  • How much is a data plan?
  • How often does Galeo Ride update its position?
  • Red circle around Galeo’s location on the map screen
  • Removing a Galeo Device
  • What do Galeo trackers do?
  • What is the device’s warranty?
  • Will Galeo Ride track my route or store past locations?
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