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Frequently Asked Questions
How Can We Help?
Are Galeo trackers rechargeable?
Bluetooth Pairing Failure
Can Galeo trackers operate without a data plan?
Can I use my own cage mount?
Canceling a data plan
Ensuring Galeo firmware is up-to-date
Galeo Configuration Error
Galeo is not reporting its position
How is the data plan activated?
How long does the battery last?
How much is a data plan?
How often does Galeo Ride update its position?
Red circle around Galeo’s location on the map screen
Removing a Galeo Device
What do Galeo trackers do?
What is the device’s warranty?
Will Galeo Ride track my route or store past locations?
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